Warranty & Support - directly in Europe / EU
Our service - for all tools bought through the Atola Europe Distribution channel. *)
An Atola tool includes a one year (bring in Vienna) warranty and one year software updates (where available)
If you need any assistance for one of our tools - just call us at 0043 650 9462121 or send an email.
*) The Atola Europe Distribution handles the Atola sales for Europe, Turkey, Middle East and Africa.
Tools originating from our Atola Europe Distribution channel include:
- Service and support in Europe in european time zone
- Access to our own special customer support website with hints for installation and other useful information
- Optional add on products - tested to fit perfectly with the Atola tools
- Customs cleared for sales within EU
- Net price for sales to outside of EU and no VAT within EU (with your own EU VAT tax number)
- testings for industrial usage for the Atola Insight Forensic and the Atola Disk Recycler
is required for any product sold within EU.
It is usually requested to receive government contracts and from insucrance companies to comply with their contract terms.